Help & FAQs

Answers about BIMOSONIC ultrasonic cleaners, configurations, warranty, returns, and support.

Verified Configurations

Which frequencies are available?

Single-frequency: 40kHz
Dual-frequency: 28/40kHz, 40/80kHz, 40/120kHz, or 80/120kHz
Tri-frequency: 28/40/80kHz, 40/80/120kHz, or 28/40/120kHz

Availability depends on model.

What are the larger-model power ratings?

Verified ultrasonic power includes 15L at 360W, 22L at 480W, and 30L at 600W–900W depending on model.

Can the machines run continuously for 24 hours?

No. The applicable models do not support 24-hour continuous operation. Follow the operating and cooling intervals in the model manual.

What does the 30% result mean?

The corresponding test report records a 30% improvement in cleaning efficiency under its specified test conditions. Actual results depend on the item, contamination, solution, temperature, loading, and cycle settings.

Can these products sterilize instruments?

No sterilization claim is made. For compatible instruments, the intended medical-related application is pre-sterilization cleaning only. Ultrasonic cleaning does not replace a validated sterilization process.

Which certifications apply?

CE, RoHS, FCC, ISO, and SGS documentation applies to BIMOSONIC ultrasonic cleaner series models from 0.8L to 30L.

Warranty and Returns

BIMOSONIC products include a 12-month manufacturer's warranty from the purchase date. For non-quality returns, the buyer pays the original outbound and return shipping costs, and a 10% restocking fee is deducted. Verified defects, transit damage, and incorrect items sent by BIMOSONIC are exempt. See the Return & Refund Policy.